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Coping with Difficult People

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  • Book Format: paperback
  • Paperback: 184 pages
  • Publisher: Back Bay Books
  • Language: English
  • ISBN-10: 0345352947
  • ISBN-13: 9780345352941

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Description

Bosses, friends, family members, they’ve made  your life hell — until now! Based on fourteen years  of research and observation, Dr. Robert Bramson’s  proven-effective techniques are guaranteed to help  you right the balance and take charge of your  life. Learn how to:

Stand up to anyone —  without fighting.

Blunt a sniper’s  attack.

Get a clam to talk.

Cut off a  Sherman tank at the pass.

Manage  bulldozers.

Get stallers off the dime.

Move a complainer into a problem-solving  mode.

Learn the six basic steps that allow you to  cope with just about anyone. Reclaim the power  the rightfully belongs to you in any relationship!

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